Clínica Alemana recognized as the second best in Latin America
For 11 consecutive years, our health center ranks in this outstanding position, and as number one at national level.
Clínica Alemana was awarded the second place in the 2019 Ranking on Best Latin American Hospitals and Clinics, organized by the América Economía Journal. Through this award, our institution has been ranked for the eleventh consecutive year in this outstanding position among its peers in the region, and as number one at national level.
This year, Clínica Alemana showed yet another improvement in safety standards and knowledge management. These are process indicators that account for a minimization of hospital risks and an enhancement of transparency, as well as the ability to generate, obtain and disseminate cutting-edge of medical knowledge.
This index, applied by AméricaEconomía Intelligence on an annual basis, evaluates seven indicators: patient safety and dignity, human capital, capacity, knowledge management, efficiency and prestige, as well as patient dignity and experience. The evaluated elements result in a final rating, known as the Quality index. Cristián Piera, General Manager of Clínica Alemana, said that the results obtained are a reflection of the historical commitment of the Clinic with the delivery of a health care of excellence.
He valued this recognition and praised the Clinic’s teams: “We obtained the maximum score thanks to our highly-qualified professionals, their on-going improvement, the optimization of all our processes, the incorporation of cutting-edge technologies, the development of knowledge and our permanent focus on achieving the best service experience and contribution to the community”.
One of the general conclusions of this year’s version is that many of the Latin American health facilities are beginning to become international references and, in order to achieve this, their consolidation as knowledge centers has played a key role, and their efforts to improve patient experience, along with the growth of the physical infrastructure, have optimized their health care capacities.